Consignment FAQ

We accept consignment seasonally

• Condition: We accept all brands (excluding Shein, Pat Pat) that are in excellent condition – gently used condition. All pieces should be free of stains, tears, pilling, excessive wear, free from odours, or any damage. Zippers must work properly, and items should be well-maintained and presentable.
•  Cleanliness: All items must be freshly laundered using scent-free detergent, clean, and free of animal hair or odors to help maintain a hypoallergenic and pleasant environment for our customers. Shoes must be new.

 
Please make sure your items meet these standards before submission. Items that do not meet the criteria will be returned or donated, according to your preference. While we aim to accept most items, all consignments are subject to the discretion of Ladner Kids Consignment, regardless of brand or condition.

Our commitment to circular fashion means we welcome garments designed to be cherished and reworn by multiple children, helping reduce waste and support a more sustainable lifestyle. We accept items from all brands, with the exception of Shein and Pat Pat.

Items will be carefully reviewed by our experienced staff to ensure a fair and accurate assessment.

• Acceptance Criteria: Items are accepted based on current inventory and customer demand to maintain a selection that fits our store’s style. Items that don’t meet these standards may be declined.
• Valuation:Store credit is offered at 25–35% of the item’s assessed value, based on condition, brand, and exclusivity, with high-quality or popular brands typically receiving a higher percentage. A $25 balance is required for payout to be processed, and store credit for items that have sold is paid out at the end of the 60-day consignment period. This credit can be used on all consignment items as well as new merchandise and accessories in the store, which can be used on all consignment items as well as new merchandise and accessories in the store.
• Cash Buyouts: Consignors may request a cash buyout instead of store credit. Items approved for cash will be paid out at 20% of the list price, with payment issued within 24 hours once payout amount is accepted by the consignor. Cash buyouts are on a case by case basis.

After your scheduled drop-off, please allow 4–5 days for your items to be assessed. Items will not be sorted, evaluated, or appraised during the drop-off appointment, unless you have scheduled a cash buyout.
Once the appraisal is complete, you will be informed of the number of items accepted and any items that will be returned.

A $25 balance is required for payout to be processed, and store credit for items that have sold is paid out at the end of the 60-day consignment period. This credit can be used on all consignment items as well as new merchandise and accessories in the store.

If you choose not to proceed with consignment, your items will be returned according to our standard policies.

After sorting and appraising your items, we will notify you by email if any items were not accepted for consignment. Pick-ups are expected within one week of the email, as space is limited. Unless a longer hold is arranged, unclaimed items will be donated within 7 business days. You may also choose to have any unaccepted items donated immediately.